KARACHI: Commissioner Karachi, Shoaib Ahmed Siddiqui has directed the administrative officials to fulfil their responsibility by resolving the complaints of the people regarding governments organisations/ departments.
The Commissioner was presiding over a meeting of deputy commissioners, additional deputy commissioners and assistant deputy commissioners in his office here on Thursday, said an official statement.
He asked the officials to maintain close interaction with the concerned organisations/ departments and ensure provision of relief to the people.
The meeting decided that all DCs, ADCs and ACs will establish an effective system for the redressal of the peoples’ grievances in their respective districts ; which will include making the control rooms efficiently working as the complaint cells.
These control rooms will submit their performance reports to the Commissioner bi-weekly.
It was also decided that the government high-ups will be informed about the redressal of the public complaints related to the local bodies and other agencies dealing with civic amenities.