ISLAMABAD: Automated Teller Machines (ATMs) have become a problem mainly for the salaried class due to faulty Machines, particularly during the first week of every month when usually salaried class drew money for domestic consumption.
Most of the time the ATMs remain out of order or their link down and the situation was no more different during this weekend when majority of ATMs were either out of order or were not functioning properly.
If fortunately, there happens to be a machine in working order, long queues could be seen there in the twin cities where large number of people wait their turn to draw money.
Ahmed Ahsan, who visited ATM kiosk in search of urgent needed cash on Wednesday, told APP that ATM of National Bank of Pakistan (NBP) installed especially at Aabpara Market remains out of order while Melody Market, Foreign Office and Super Market and Commercial Market also troubles sometimes at weekends.
An official of National Bank of Pakistan (NBP) said that NBP’s regional management in Islamabad always responds to the customers’ calls and there have been witnesses of on the spot rectifications and problem resolutions in this regard.
However NBP, Islamabad has established brisk resolution strategy to cope with these issues and the number of complaints as compared with the volume of their operations are negligible.